Terms of Service

Thank you for your love and support for LOOBI'S online shopping platform (hereinafter referred to as the "Platform"). These Terms of Service will constitute the relationship between you and LOOBI'S Co., Ltd. (hereinafter referred to as the "Company") regarding the use of this platform. , commodity sales and other related legal relationships, please read carefully. When you use this platform to provide service content or purchase goods, it means that you have read, fully understood and agreed to accept all the contents of these Terms of Service.

1. The Company reserves the right to modify these Terms of Service and make an announcement after the modification to remind you to pay attention to such modifications and changes at any time. If you continue to use the services provided by this platform or purchase goods after any modification or change, you will be deemed to have You have read, understood and agreed to accept such modifications or changes.

two, If you are not a person with full legal capacity under the Civil Code, you should obtain the prior consent of your legal representative (or guardian) before making purchases through this platform. If there is a violation and the company suffers damage, you agree and understand that in this case, you and your legal agent (or guardian) shall be jointly and severally liable for damages.

three, Instructions for online ordering

(one) In addition to these Terms of Service, all information presented on all product sales pages and ordering processes on this platform (including but not limited to relevant transaction conditions, restrictions and instructions, etc.) are the contractual relationship between the company and you. a part of.

(two) The transaction conditions (including but not limited to price and product quality), product descriptions and shipping process planning of the products you purchase on this platform are based on the content of the service contract signed between the supplier and the company. (including but not limited to price and product quality), product description and shipping process planning, you should make a claim for relief to the supplier. The company is willing to assist, but as an e-commerce platform, the company only provides Marketing services, if any disputes arise due to the circumstances mentioned in this item, our company will not be involved.

(three) Once you complete the ordering process on this platform in accordance with the methods, conditions and procedures specified on the webpage, it is deemed that you are willing to order the goods or services in accordance with the terms of this agreement and the agreed content, transaction conditions or restrictions stated on the relevant webpage. In addition, if there is any change in the contact information (such as address, phone number, etc.) you provided when ordering, please call 02-2581-9665 or write to torrie@banfubi.com immediately to make changes. Otherwise, you may not deny the information on the grounds that the information does not match. Ordering behavior or refusal of payment.

(Four) After you complete the online ordering process on this platform, the system will automatically send you a notification letter via email or other means. This notification is only to confirm your order information and does not mean that the transaction has been completed or the contract has been established. The company still has the right to reserve the right to accept your order. If the transaction conditions are incorrect, the goods are out of stock, or the service cannot be provided, the company will contact you immediately.

(five) All price terms marked as "recommended selling price", "discounted price" or similar meanings on this platform are the selling prices recommended by suppliers or service providers and do not represent any specific region, merchant, or specific time. the actual transaction price.

(six) For all goods and services you order, the supplier who provides the goods is responsible for the quality, after-sales service and warranty, etc., and is responsible for providing you with quality commitments and Our company has nothing to do with warranty and after-sales service, but we are responsible for the e-commerce platform. Unless otherwise agreed in these terms of service, our company promises to assist you in solving any questions you may have about the consumption process on this platform. or dispute.

(seven) Regarding the goods or services you ordered, the freight calculation and payment method are determined according to the records on the sales page of each product and service and the relevant web pages in the order process; if not recorded, the freight will be borne by the supplier.

(eight) You can choose the delivery location and method of the goods or services you ordered in accordance with the methods, conditions and restrictions recorded on the sales webpages of the goods or services and the relevant webpages in the ordering process.

(Nine) All online purchases you make on this platform and matters related to these transactions are represented in the form of electronic documents; the system of this platform will record your relevant electronic transaction information, and you can also log in to the system via the Internet. Check the relevant transaction information yourself. If you find that the transaction information is incorrect, please contact our company immediately.

4. Instructions for returns and exchanges

(one) According to relevant laws and regulations, you have the right to wait for seven days from the day after the goods arrive (consecutive counting including holidays). However, no return or exchange service will be provided after the period.

(two) Please note that the hesitation period is not a trial period and is only for your evaluation and appreciation of the product. Therefore, products that can be returned or exchanged must be in "new condition", "completely packaged" and "undamaged in appearance". Do not miss any accessories, gifts, invoices and details, or disassemble and inspect the product yourself, or damage the original appearance. The original outer box, original packaging and parts are all part of the product. If there are any lost, damaged or missing parts, it may affect your right to return or exchange the product, and the necessary fees to restore the product to its original condition may also be deducted based on the degree of damage. cost.

(three) Some products cannot be returned or exchanged due to their nature (such as unpacked food, baby hygiene products, products that are easily perishable, products with a short shelf life, customized products, personal hygiene products, etc.)

(Four) If you make a return or exchange because the product does not meet your expectations, you understand that you may have to bear the freight, remittance fees and other related costs incurred by the exchange.

5. You understand and agree that if the Company must bear compensation or compensation liability to you for any reason in accordance with the law or in accordance with the contract, the Company's compensation or compensation liability shall be the refund of the actual amount of the disputed transaction. The upper limit of liability for compensation.

6. Governing law and jurisdiction

(one) All online transactions, orders or actions you conduct with our company, as well as the terms of this agreement and all agreements on all related web pages, are governed by the relevant laws of the Republic of China.

(two) If there is a dispute between you and our company due to these Terms of Service or any other legal actions related to this platform, the negotiation should be conducted in good faith and in good faith. If a lawsuit is involved, you and our company agree to submit it to the Taipei District Court in Taiwan. The court of first instance shall have exclusive jurisdiction.